PIN Debit

Inmates with PIN Debit prepaid phone accounts can pay for their own phone calls, and call any phone numbers allowed by their facility.

Inmates fund this phone account from their commissary or trust account.

Unused funds in a PIN Debit account are refunded upon release, but otherwise cannot be used for any other purpose than paying for phone calls.

Some facilities allow friends and family members to deposit funds directly into an inmate’s PIN Debit account using one of GTL’s convenient payment channels, such as


  • Offers the ability for inmates to reach those friends or family members who may not be able to pay for calls.
  • Multiple convenient ways for friends and family members to make deposits.
  • Limits use of funds by inmates to just phone calls.

How It Works

To fund a PIN Debit account, you’ll need to create a ConnectNetwork™ account, link the facility to your account, and add an inmate (with an inmate ID) for whom you wish to make a deposit. Once you have set this up, you’ll be able to begin making deposits. Please remember that money deposited to an inmate’s debit account becomes inmate’s property.

What It Costs

Deposit fees and amounts vary by correctional facility and can be found within your ConnectNetwork account. PIN Debit call prices vary by correctional facility but are generally less expensive than other types of inmate calls.

Ways to Pay

While making a deposit online is the easiest and fastest way to make a deposit into an inmate’s PIN Debit account, there are several different options available to make a deposit.  LEARN MORE

Check PIN Debit service availability at your facility