New to ConnectNetwork  

Is this your first experience here? Welcome! ConnectNetwork is a one-stop resource for connecting and communicating with your loved ones. Our products and services are designed especially for inmates, friends and family. ConnectNetwork is part of GTL, the corrections industry’s most trusted technological solution provider. We make it easy and convenient for you to communicate with and support inmates at a facility—whether you’re looking to:

  • receive phone calls
  • send messages
  • schedule a visit
  • make deposits to an inmate

Our offering includes a full suite of services related to Communications, Payments and Support, and Inmate Devices and Content. Take a look at some of our most popular services:

To use any of these services, sign up for a ConnectNetwork account. It’s fast and free. Follow these steps to get started.

Step 1: Create a ConnectNetwork Account

Once you select a state and a facility where your inmate is located, you’ll see which services are available at that facility. We’ll walk you through a quick setup of those services by collecting information such as:

  • Inmate ID
  • Your phone number
  • Your basic contact info

Once you complete the sign-up process, please click the link in the confirmation email that you are sent. Then, your account is activated and ready to go!

Step 2: Make a Deposit or Payment

When you sign in to the site, you will see services already set up on your Dashboard.   Simply click “Make a Deposit” or “Add Funds” to add money to any services that you have access to.  Choose the dollar amount and provide credit card or debit card information to complete the transaction.

Step 3: Explore Other Features in Your Account

ConnectNetwork is always working to bring you new, helpful account features. Through this website, you can:

  • View past statements
  • Set-up and manage automatic payments
  • Update profile information
  • and more!

Just sign in to your account and use the links on the left-hand navigation to manage your preferences. Need more help? Check out our online help section with how-to guides and frequently asked questions. Or feel free to contact us at any time for more assistance. For quick and easy access to your ConnectNetwork account on the go, we offer FREE Android and iOS mobile apps for download. These apps are a great companion to the website, allowing you to connect with your loved one by using innovative features like sending messages and photo attachments from your tablet or smartphone (where available).