Username Recovery

You may use the following steps to access your GTL online account at

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1. Click “Forgot USERNAMEClick Forgot username
2. Enter the email address associated with the online account.
For security reasons, there will be NO indication that the email address entered is correct or incorrect.
Enter email address and click Next
3. Answer the security question established during the online account set-up process.
(Please note: The example security question in the screenshot may not apply to your account.)
Answer the security question and click Submit
4. Check your email account to recover the username that was emailed to the email address on file.Check your email