Services
Communications
PHONE
AdvancePay
–
A prepaid phone account set up by family or friends to receive inmate calls
PIN Debit
–
An inmate phone account you can deposit funds into
Inmate Voicemail
–
Record secure voicemails for your inmate 24/7
VISITATION
Video Visitation
–
Visit with your inmate via video at home or at a facility
Visitation Scheduling
–
Schedule a video visit or facility visit with your inmate
Visitation Fee
–
Easily pay for facility-required background check fees
MESSAGING
Messaging
–
Stay in touch with inmates by sending electronic messages
Photo & Video Attachments
–
Share special moments with inmates by sending a photo or video
Payments & Support
Trust Fund
–
An inmate’s commissary account used for a variety of items
Debit Link
–
An inmate account used to pay for tablet-related content and services
Community Corrections
–
Payment options for electronic monitoring, parole, restitution, community supervision and other fees
Inmate Devices & Content
Education
–
Help inmates learn with courses, modules, videos and other educational materials
Streaming Music
–
Unlimited listening enjoyment with a music library of rock, pop, rap, country and more
Game Center
–
Fun and entertainment for inmates to play popular games and puzzles
Newsfeed
–
Keep inmates informed with access to popular and current real-time news stories
eBooks
–
A robust library of ebooks with thousands of titles to educate and entertain
FM Radio
–
Easy access for listening to streaming local news, talk radio and music
TV Audio
–
Audio service for inmates to listen to TV channels broadcasted in facilities
Facilities
Ways to Pay
Blog
Help
Help Center
–
Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches.
FAQs
How-to Instructions
Contact Us
Create Account
Sign In
Trust Deposit Survey
Step
1
of
6
16%
Email
This field is for validation purposes and should be left unchanged.
Please answer the following 5 questions to rate your recent trust deposit experience at ConnectNetwork:
How do you usually make trust deposits? (Check all that apply.)
*
Online
Mobile App
Phone
Other
Please elaborate:
*
How easy was your experience depositing money into a Trust Fund?
*
Very Easy
Easy
Somewhat Easy
Not Easy or Difficult
Somewhat Difficult
Difficult
Very Difficult
How long did it take you to make a trust deposit?
*
Very Quick
Quick
Reasonable amount of time
Slow
Very Slow
What's most important to you when making a trust deposit? (Check all that apply.)
*
How quick it is
How easy it is
Ability to deposit from my mobile device
How secure it is
Other
Please elaborate:
*
How would you rate your overall experience making trust deposits?
*
Very Good - No complaints
Good - Some minor complaints
OK - It's fine
Bad - Some complaints
Very Bad - I hate it
Optional:
If you would like a GTL team member to follow up with you, please leave the contact information associated with your ConnectNetwork account below.
First Name
Last Name
Email
Phone
My Account
Sign Out
Create Account
Sign In
