Illinois Department of Corrections (Site ID 169)


Trust Fund
Visitation Scheduling
Video Visitation

For visitation services, please visit

Save 55% on Trust Deposits
Save 55% on Trust Deposits


Our Trust Fund service allows you to deposit money directly into an inmate’s commissary account. The inmate can then use those funds, just like cash, to make a variety of purchases at their facility commissary (items vary by facility location).

The Trust Fund service makes it easier than ever to help your incarcerated loved ones stay connected and adjust to life at their facility.


  • Deposit options available 24 hours a day, 7 days a week via phone and anywhere you have Internet access.
  • Mobile-friendly deposit options are available.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk) are transmitted to the facility within one business day. Deposits that are mailed are generally processed the next business day after they are received by GTL. (Availability of funds is subject to facility policies).
  • Inmate can choose how to spend funds.

How It Works

After creating a ConnectNetwork account and selecting a facility and inmate to add to your account, you can deposit money into his or her Trust Fund (commissary) account at any time. Deposit amounts vary, but the most common denominations are between $10 and $100. All funds appear on the inmate’s account quickly, efficiently, and accurately.

Note: If you choose to make a Trust Fund deposit via our automated phone system, you may need to provide the facility’s “Site ID 169,” if necessary.

What It Costs

  • Inmate Trust Deposits
      • Online:

      • –For a step by step instruction guide, please

    Click Here

      • Phone: 1-888-988-4PMT (4768)
      • –You will need to know the inmate ID
      • –You will need to know the inmate name
      • –You will need to know the inmate’s date of birth
      • –Site ID:


      (Site ID applies to ALL IDOC locations)

    IDOC Electronic Fund Transfer Fee Table

    Payment Range Kiosk – Cash Kiosk – CC Web IVR
    $0.01-$30.00 $3.50 $3.50 $3.50 $3.50
    $30.01-$100.00 $5.75 $5.75 $5.75 $5.75
    $100.01-$200.00 $6.75 $6.75 $6.75 $6.75
    $200.01-$300.00 $8.95 $8.95 $8.95 $8.95
  • Electronic Messaging (Select Facilities)
    –For a step by step instruction guide, please Click HereIDOC Electronic Messaging Fee
    $0.30 per message
  • Video Visitation / Visitation Scheduling (Select Facilities)
    GTL VisitMe – IDOC
    Visitation Duration/Fee
    25 minutes – $6.25
    55 minutes – $13.75

Ways to Pay

While using this website is the easiest and fastest way to make a Trust Fund deposit, there are several different payment options available. Note: all Trust Fund deposits are final; there are no refunds issued.

Ready to Get Started?

  1. Check Trust Fund service availability at a facility.
  2. Sign in or create an account to make a deposit.

Please note: To make a Trust Fund deposit via our automated phone system, be sure to reference Site ID 169.

For services such as Video Visitation and Visitation Scheduling (available at select facilities), click here